Filling a gap in safety metrics: development of a patient-centred framework to identify and categorise patient-reported breakdowns related to the diagnostic process in ambulatory care. uri icon

authors

  • Bell, Sigall K
  • Novack, Sandy A
  • Ralston, James D
  • Salmi, Liz
  • Schrandt, Suz
  • Sheridan, Sue
  • Sokol-Hessner, Lauge
  • Thomas, Glenda
  • Thomas, Eric J
  • Bourgeois, Fabienne
  • DesRoches, Catherine M
  • Dong, Joe
  • Harcourt, Kendall
  • Liu, Stephen K
  • Lowe, Elizabeth
  • McGaffigan, Patricia
  • Ngo, Long H

publication date

  • January 1, 2021